Maritime services
Quality for sea travelers.
We operate on ferries and cruise ships providing hotel, catering, restaurant management, self-service, bar and shop services. The Ligabue Maritime philosophy is to understand the needs, requirements and wishes of individual customers and develop together a unique tailor-made product of the highest possible standard. We constantly strive for excellence and we are committed to delivering the best products and services. We are convinced that your success will be our success.
Ligabue Maritime is specialized in every aspect of hospitality for Ferries seagoing and river cruise ships. Our shore-side dedicated staff customer-oriented cruise experts includes operation managers, corporate chefs and pastry corporate chefs: long experience gained on board of some of the most prestigious ferries and cruise ships.
Our fully-trained on-board employees – many have been with us for several years – are of various nationalities with wide ship experienced.
FOOD SUPPLY AND LOGISTICS
Wide-ranging experience in procuring and supplying goods wherever our operations are located. We always seek top quality food products and regularly conduct market research to update our supplies or to meet specific customer requirements.
QUALITY AND FOOD SAFETY
We make sure that all the specific operational standards are followed and that the food safety programs (HACCP and USPH) are strictly applied. We comply with all the major internationally required standards, guidelines and operative practices, and our Corporate Quality System Management is ISO 9001:2008 certified.
F&B SERVICE AND INNOVATION
We continue to innovate process and products. We have travelling Corporate Executive Chefs and Corporate Pastry Chef to support the galley operations, to improve the standards and to train people. We are always first mover in the menu’s creation, dining room services and in general in all the food and beverage operations, continuously watching to the future of the hotel services and offers worldwide.
FULL HOTEL MANAGEMENT
We create a tailor made full hotel management proposal designed for your business success.
- We provide a top quality service from the galley to the dining room
- We develop the beverage business and the entertainment proposal based on our hospitality experience and guest’s knowledge
- We take care with efficiency of all the housekeeping and laundry services and we pay extra attention to the pollutions and waste to be dispose
- We have wide experience in retail shops onboard
MANNING SERVICE AND HR
We select the best persons for every job profile and specific position in the various services, organizing various specific training programs, and dealing with careers advancements, promotions, bonus and benefit systems. Motivated personnel is the way to have efficiency and increase the positive guest experience.
FERRIES
Ligabue Group offers the ferries industry complete services for management and control of on-board catering and marketing activities.
- Restaurants and self-service – design, planning and control of costs and sales
- Bars and cafeterias – design, management and sales
- Stores – design, management and sales
- Supply chain – food and beverage supply for sale
- Crew – research, training and employment
- Marketing and communication – marketing for the sale process
CRUISE SHIPS
To ensure a unique guest experience, Liguabue group provides complete support for cruise ships:
- Cruise selling – ticket sales for cruises operated by our company “PLANTOURS Kreuzfahrten”
- Store planning – store organization and management
- Planning and management of restaurants, bars and hotels on board
- Menus – preparation of menus according to guests’ taste and market trends
- Housekeeping – housekeeping services, cabin preparation and on board supplies
- Laundry services – laundry and ironing
- Supply chain – hotel, food, beverage supplies and related cost control
- On-board kitchen supervision – monitoring onboard production according to our food quality standards and cost control
- Purchasing and logistics
- Staff supervision – organization and implementation of kitchen staff, training and supervision of related crew